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SM Shweta Bapat, Rekha Chaudhari, Gayatri Kini Saini and CK Kumaravel - discusses how a salon or a spa can be redesigned to become a SPALON

For a salon or a spa to be successful, it must know how to keep its clients satisfied right from the moment they walk in to it to the time they wave goodbye. Hence, salons and spas are under constant pressure to find innovative ways to keep a regular influx of clients and attract newer ones. In an attempt to offer complete relaxation packages for their guests, the concept of spalons has captured the imagination of people in the beauty and wellness industry. StyleSpeak explores the possibilities of starting a salon-cum-spa business i.e. adding a spa service to a salon or vice versa.

What is a Spalon?
The term ‘spalon’, as used in the beauty world is an inclusion of either a spa to an existing salon or vice versa. It is a culmination of beauty and wellness services under a single roof. This tactful move provides benefits for both – the guest, since they can avail both salon and spa services at a go; and the spalon because it generates profit from two businesses and functions simultaneously in one place!

Factors for the change
C K Kumaravel, founder of the Naturals chain of salons considers that India is slowly catching up to spa concept. While the spa concept is getting popular, people still do not go to standalone spas for services. They expect all the services in the salon itself. Shweta Bapat, owner and director of Classic Spandan Solutions – Spa & Wellness Management, shares several reasons why salons owners are looking to turn into spalons. They are:

1. Owners are being carried away with the current trend of day spas, since it is looked

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upon as an up market facility.

2. To correct their existing revenue issues

3. They see a spa as a stepping stone to glamourising their facility

4. It is seen as a value addition to their existing business.

Are spalon conversions an easy task?
“A spa is believed to have been derived from the Latin words ‘Sanitas Per Aquam’, which mean ‘Health through Water’. So basically, a spa has a water body like a hydrotherapy bath, a jacuzzi, a swimming pool or also bigger water bodies, which have controlled water temperatures, controlled jet sprays and other such electronic mechanisms that help to induce a healing, slimming or relaxing process with the help of water,” clarifies Gayatri Kini Saini, partner, Ocea Marine.
“But the same term ‘spa’ has been grossly misused, especially in India. A spa in India means a place for body massages or wraps or scrubs with the use of some specialized spa products. It does not necessarily have any water facility,” believes Kini Saini. “There are some spas, which do not even have attached showers! It is not at all difficult to start a spa in India, as we just still new to the spa concept. We accept whatever we are given as a ‘spa’. Many salons with the facility to add a few more rooms are converted into a spalon.”

Back in 2004, Rekha Chaudhari, spa expert, JCKRC Spa Destination was planning to set up a similar concept after realizing that both set ups have similar potential to attract clients. Since then, she has been sharing her expertise of converting salons into spalons to numerous spas and salon owners.

“Yes, it is an easy task to set up both together; since, (a) salons already have the existing clientele, which they have to work towards converting to spa customers, (b) the quality of professionalism in your salon also helps in creating a good image for your spa and (c) experience in handling the visitor in a salon helps in the spa as well,” Chaudhari confirms.

Spalon Set up List
Kini Saini elucidates that if one decides to set-up a spa into an existing salon facility with international standards, then there is a lot of work involved. A lot of thinking has to go into the positioning of the rooms, the noise levels coming in from the salon, the comfort and privacy of the clients with respect to attached showers, an exclusive spa product with proven efficacy needs to be used, spa etiquettes/ manners have to be taught and maintained by the staff, and the clients too have to be informed of spa etiquettes. For e.g., respecting the appointment time, maintaining very high levels of hygiene and other such factors need consideration…Read the full version of the article on

Issue 6 Page 74

Ayesha Augustine





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Welcome to (the “Site”), a website owned and controlled by C&E Pvt. Ltd (“C&E”, “we”, “us”, or “our”). We operate the Site, and C&E products and services made available through the Site (collectively the “Services”), which make link creation in copied and pasted content effortless to readers and, in certain cases, enables easier searches from copied content. We provide this privacy policy to let you know what information we collect, and how we use it, share it and protect it.

Privacy Practices for Visitors to the Spa Mantra Site

(a) The information we gather and how we use it: The Site is primarily directed to Publishers, although we welcome End Users who want to know more about our Services. We do not collect any PII from End Users through the provision of our services.  When a Publisher signs up for our site, we will collect the Publisher’s e-mail address to enable us to offer the service.  A single e-mail address from the Publisher is the only Personally Identifiable Information (“PII”) that we collect and we do this only to enable login to the site and to enable us to contact the Publishers that use our Services.

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With third parties if we have a good faith belief that access, use, or disclosure of such information is reasonably necessary to (a) satisfy applicable law, regulation, legal process or an enforceable governmental request, (b) enforce the applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of C&E, its users or the public as required or permitted by law.

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, the Publisher’s email address may be among the assets transferred.

Privacy Practices for End Users Who Visit Publisher Sites that have C&E Services Installed

We do not collect any PII from End Users who visit Publisher Sites.

We operate the Services, which make link creation in copied and pasted content effortless to readers and, in certain cases, which make searches from copied content easier. When you, an End User, copy content from a Publisher Site and paste it into another document, the Services that have been installed on the Publisher Site may, at the publishers discretion, automatically append a link back to the original content. When you visit a Publisher Site, we collect certain non-personally identifiable information (“Non-PII”) for use on our platform (the “C&E Platform”). We enable our Publishers to use this information via the Platform for analytics purposes, and we also use some of this information to market our products and services to you and those of third parties we believe may be of interest to you as described below.

(a) The information we gather and how we use it:

PII – We do not collect PII from End Users who visit a Publisher Site.

Non-PII – We collect Non-PII through the provision of Services for use on the C&E Platform. For example, when you visit a web page on a Publisher Site, our server logs may collect your Internet Protocol address, browser type, browser language, the date and time you visited that web page, and the web search that landed you on that web page. We may also collect information regarding what content you copy from the Publisher Site. Also, when you visit a Publisher Site, we will place a cookie onto your computer or other device. “Cookies” are small pieces of information that a website sends to your computer’s web browser while you are viewing a website. We use cookies to improve the quality of our Services, including identifying user preferences and interests and identifying user trends. We also use cookies to help advertisers and publishers serve more relevant ads to users.

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(c) Information Sharing: We share Non-PII with other companies or individuals as follows:

We use Non-PII to enable us to provide our Services to our Publisher partners. We also use Non-PII to enable advertisers to serve more relevant advertisements to their audience.

We share any information we have with third parties if we have a good faith belief that disclosure of such information is reasonably necessary to (a) satisfy applicable law, regulation, legal process or an enforceable governmental request, (b) enforce the applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of C&E, its End Users or the public as required or permitted by law.

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, we expect that any and all information that we have will be among the assets transferred.

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We retain records of Publisher email addresses for as long as the Publsher maintains its account.

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