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Growth through Skilling
The International Conference on Skilling India for Health, Wellness and Medical Tourism highlighted the problems and solutions pertaining to skilling the sectors of health, wellness, spa and medical tourism

The urban global consumer is wellness conscious and the fields of spa, health and medical tourism are gaining rapid ground. However, their growth faces challenges and these were brought to the table at the recently held International Conference on Skilling India for Health-Wellness and Medical Tourism.

Various representatives of the health and wellness industry from Sweden, USA, Thailand, Sri Lanka, Singapore and India, came together to discuss the challenges faced by the health, wellness and medical tourism industries in terms of skilled manpower at the International Conference on Skilling India for Health-Wellness and Medical Tourism. The conference was jointly organized by NIMA and Confederation of Health, Wellness and Medical Tourism (CWMTS) and took place on the 23rd of September 2013, at The Ashoka Hotel in New Delhi.

The day-long conference was divided into three technical sessions. The first session look a look at the Medical Tourism: A Growing Industry for Indian Market, the second session focussed on HRD, Skills Development: Employment & Entrepreneurship – Strategic Alliances, while the third session was on Health & Wellness: An In-depth analysis of Asian Region.

At the conference were some of the most illustrious names of the industry including Girish Shankar, IAS, Addl. Secy. Ministry of Tourism; Dilip Chenoy, CEO & MD, NSDC; Dr. Manish Patwardhan, President, CWMTS; Dr. Gulshan Sharma, President, NIMA; Nayana Karunaratne, President OMC Asia Sri Lanka; Maya Paranjapye, Director Butic Institute; Anurag Kedia, Director, Four Fountains Spa; Frank Vital, Health Coach, Sweden; Dr. Arun Gupta, renowned Ayurvedist; Rajesh Sharma, Sr. Vice President, CWMTS, Sandhya Chipalkatti, Vice President CWMTS and editor-publisher of Spa Mantra and Jatin Walia, Chairman Body Spa, International among others. 

Welcoming the guests, Dr. Gulshan Sharma, President of NIMA pointed out that the main challenges faced by the health & wellness industry are the lack of skilled manpower and infrastructure to train the current set to global standards. In his inaugural speech, Girish Shankar Addl. Secy Tramadol. Ministry of Tourism, asserted that India was well equipped to offer super-specialised medical services of international standards. He remarked that medical tourism would overall boost Indian tourism if these services were publicised and promoted and that the Ministry of Tourism was considering organising a World Medical Tourism Conference in India in the near future. 

Highlighting the gravity of the situation, Dilip Chenoy, C.E.O. and M.D., National Skills Development Council (NSDC), said that by 2020 there would be 500 million people lacking employability skills if necessary steps are not taken now. He also said that the way forward was for the government and the private sector to collaborate to develop education and training, and that the beauty and wellness industry is one of the sectors included in the government’s plans in skilling manpower.

President CWMTS, Dr. Manish Patwardhan said that the salon and spa industry needed a benchmarking agency to keep the skill levels at par with the global standards. He suggested the introduction of licensing manpower to bring the industry to a creditable and respectable level.

Other opinions expressed during the open house panel discussions varied from suggesting India emulate Thailand in attracting medical tourists by developing  a tourist friendly mindset and promote joint packages where the patient and the family  could choose both the medical destination as well as holiday in the same area. 

Through the day, interesting insights continued to be offered on topics ranging from ‘Trends in Medical Tourism’ and ‘Status of Professional Education in India’ to ‘Training in Asian Countries’ and ‘Skilling India for Spa & Wellness’.

These informative and illuminating sessions allowed for a free exchange of ideas and an innovative discussion on how to overcome manpower-related challenges in the health, wellness, and medical tourism industries.  

“The task of skilling this population is daunting and private organisations need to be involved for which Sector Skill Councils have been formed.” Dilip Chenoy, CEO & MD, NSDC.

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