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Decadent Wellness
The Arogya Spa at the Hyatt Regency Pune is a plush melting pot of rejuvenation, health and luxury

I love Pune.I’ve spent five years of my life in that city and I run back into its arms at every given opportunity. With its verdant landscapes, hip neighbourhoods, prestigious institutions, multinational companies, and cultural legacy, Pune is one of the truly eclectic cities of India, and a very desirable one to live in. It has a right mix of small town comfort and big city privileges, and if I had to vote for the best city in India, Pune would clearly be it.

Pune’s ‘desirability index’ brings a lot of travelers to her door and in the true Indian tradition of hospitality, the ‘Oxford of the East’ offers them the best. The metro has a thriving hospitality industry with the best hotel brands and one of the most luxurious properties among them is the Hyatt Regency. When I had the opportunity to visit the 5-star hotel’s Arogya Spa, I had more than one reason to be excited.

One tends to associate the term ‘business hotel’ with cold, functional properties with little spirit. But the Hyatt Regency defies that popular notion with its warmth. Every aspect of the property is meticulously planned and tastefully adorned, without being over the top. Right from the moment one walks into the property, the palm-lined driveway with cobblestones and water fountains create an oasis of calm. One of the first things one notices is the beautiful yellow stone that has been used to build the premises; on enquiring, I find out that the stone is Rajasthani in origin. It was chosen by the Chicago based architects from Lohan Anderson to give this contemporarily-designed hotel a touch of Indian regality.

Another striking feature is the enormous chandelier that hangs in the hotel’s entrance and dazzles the space in the evening. Many such pieces of art adorn the spaces of the Hyatt Regency, Pune, thanks to the artistic vision of interior decorators, Robert Bilkey and Oscar Llinas of BLD, USA.The hotel houses over 350 masterpieces of Fernando Hocevar, an award-winning avant-garde artist from Argentina who developed a unique way of creating landscapes using digital processes. Also featured are paintings by artist Jane Mason in public areas. An expert in site-specific art, Jane specialises in distinctive paintings and wall mounted sculptures using a broad palette of styles, textures and contemporary design.

Beauty surrounds you in this 222-roomed hotel, while offering the best in luxurious amenities. General Manager, Mohammad Labban elaborates upon the hotel’s USPs: “Hyatt Regency Pune is a leading Business Hotel and Residences of sophisticated design and style. The rooms exhibit space, elegance, modern amenities and technology suited for the most discerning business and leisure guests. The hotel is ideally located within close proximity to Pune Airport, key business hubs, entertainment areas and shopping malls. Its vibrant, lively ambience makes it the ideal venue for social engagements, corporate events and exhibitions.”

The Hyatt Regency Pune offers its guests, especially of the business kind, excellent facilities and spaces like ballrooms, meeting & conference rooms, exhibition areas, and a business centre. The hotel is also extremely popular as a wedding venue, thanks to the lavish spaces inside and dreamy gazebos outside. The hotel’s two restaurants rustle up gourmet meals for good food enthusiasts, while their recreational facilities like the indoor pool, gym and spa keep the guests entertained. I couldn’t wait to experience this last set.

The concept of Arogya

Nestled on the first floor of the hotel building, the Arogya Spa is an inviting and accessible space for those in search of true rejuvenation. The word Arogya means ‘Health’ in Sanskrit and is a combination of the root words ‘a’ (absence of) + ‘rogya’ (disease). Established in 2010, along with the hotel, the Arogya Spa makes healthful offerings to its guests.

GM Labban tells me what Arogya Spa stands for at the Hyatt Regency, Pune, “Arogya Spa is a premier experience when it comes to relaxation and rejuvenation, with a special emphasis on therapies and treatments that draw inspiration from indigenous traditions. We always strive to provide complete wellness in an elegant and comfortable environment.”

Spa Manager Dr. Dinesh Dasgoswami explains the concept of the spa to me. He says, “The concept of Arogya Spa is to facilitate and encourage holistic wellness through India-inspired treatments. The motif of the chakras runs through the spa and its treatments, which are designed to heal and energise. The logo with its seven circles represents the seven chakras.”

The Arogya Spa is contemporary in nature, but its essence is Indian. This way it appeals to both, national and international guests. So the spa menu is replete with ethnic treatment names like Samartha, Rasa, and Aniika, but these are essentially designed and delivered in the manner of Western treatments. Dasgoswami, however, is quick to point out to methat there are more Indian elements than just the names. Most products used in the scrubs, wraps and massages are indigenously sourced from markets and farms in and around Pune. Natural herbal ingredients like rose, sandalwood, coconut, yoghurt, honey and even some spices are used abundantly in body treatments. “Besides”, adds Dasgoswami, “a couple of Ayurveda treatments in our menu seal the deal on the Indian ethos of Arogya Spa.”

The décor also echoes the Indian spirit of Arogya Spa and creates a sanctuary of calm. The spa area is spread over 7000 sq. ft., including the high tech gymnasium and heated indoor pool. In fact, the Hyatt Regency, Pune is the only hotel in the city to offer a pool with such luxurious features. The gymnasium is a haven for fitness enthusiasts as it features the best and latest equipment from the acclaimed Italian brand, Technogym.

The spa has 6 spacious treatment rooms, which, again, represent the 6 primary chakras. Of these, 4 are single treatment rooms, and 2 couple therapy rooms. Each room is equipped with hydraulic beds and shower cubicles. The separate wet areas for men and women offer the provision of changing rooms, steam chambers, whirlpools and saunas.

Treatments, products and staff

The Arogya Spa treatment menu is comprehensive with a luxurious range of massages, body polishes, scrubs, wraps, and facials. In addition, there are shorter services like head, back and foot massages for clients in a rush. However, it is the Arogya Signature Experiences that are the crown jewels of the spa. They are: Vishudha, whichis a spice scrub & wrap followed by an aromatherapy massage; and Ajana, a sandalwood and aloe vera wrap, followed by a relaxing massage.

A detailed consultation at the spa is available for guests who want it, but it is not a matter of protocol. If the spa manager deems it necessary, he may offer health and diet advice to willing clients. As a qualified doctor with a degree in Integrative Medicine & Surgery, Dr. Dasgoswami is well equipped to handle any health issues a client may have when at the spa. He also doubles up as an instructor, when special Yoga and meditation sessions are offered to guests.

However, since I was in need of a firm massage, I picked Samartha, which is designed to work deeply on one’s muscles and tissues. And in the hands of very skilled therapist, Nira Jirel, it turned out to be one of the best massages I’ve ever experienced. Her healing hands easily became the most memorable part of the Arogya Spa experience for me.

As mentioned above, a lot of the ingredients used in the spa treatments are natural, herbal and locally sourced. For oils, the spa orders stocks from Kerala-based pharmacy, AVP and Kelkar from Pune. For facials, the spa uses products from top-end brands like June Jacobs and Remy Laure. In fact, the spa has a special menu of June Jacobs Signature treatments that focus on the face, hands and feet. These are among the most popular treatments at the spa. And because clients love being pampered with June Jacobs products, they are sold on the retail counter too. The luxurious product line on sale includes toners, facial sets, mask, scrubs, etc.

The buzzing spa has a team of 21 members of which there are seven female therapists, two receptionists, four gym trainers, three pool attendants, four housekeeping staff and one spa manager. Therapists are recruited on the basis of experience and qualification. One must have at a spa course certification from a reputed institute and work experience of one-two years in an established property. Recruits come from all parts of India and beyond, as in the case of Nira Jirel, who hails from Nepal.

Once therapists are recruited, they must undergo three months of internal training. Dr. Dasgoswami says that training is an ongoing process with refresher courses and brand-led training modules being continually conducted.

Marketing and promotions

The spa has some rather inventive marketing tricks up its sleeve to help increase footfalls. Among other things, the Arogya Spa offers some great membership plans on a quarterly, half-yearly and yearly basis. Members can choose just a health club membership, whereby they can avail of the gym and pool facilities, a spa membership or just a pool membership. Custom packages can also be designed for people who want a little of each. Such packages are a hit with families, who the spa manager informs me, form a major chunk of their clientele.

In addition, promotional offers are doled out routinely, especially during festival times. And there are, of course, cross promotional activities between the spa, the restaurants and apartments at the hotel. Promotions are also extended digitally, with tempting deals on sites like TimesDeal.

What especially caught my eye was the ‘Treatment on the Month’ offer, whereby the spa offers one special treatment every month, all month at a special rate. This treatment is not a part of the main menu, and is designed according to the season and or any festival/s relevant to the month. Once the month and the scheme are over, the treatment is discontinued. I am told that this is yet another one of their in-demand offerings.

Arogya ahoy!

The Arogya Spa has been a favourite with the Hyatt Regency Pune’s guests since its inception, and its popularity grows with every passing year. Newly-appointed spa manager, Dr. Dasgoswami, however, has plans to take it to newer heights. To make the spa experience truly holistic, he wants to introduce Reiki and Tibetan Singing Bowl meditation as well. As a spiritualist and an alternative therapies enthusiast, I am rather excited about these plans. For, a true state of ‘Arogya’ can be achieved only when it is on the levels of mind, body, and spirit.

Fact File

Name of the Spa: Arogya Spa at the

Hyatt Regency Pune

Address: Hyatt Regency Pune,

Weikfield IT Park, Nagar Road, Sakore

Nagar, Pune – 411014

Tel: 020- 6645 1234

Email: [email protected]


General Manager: Mohammad Labban

Spa Manager: Dr. Dinesh Dasgoswami

Spa area: Approx. 7000 sq. ft.

Spa team: 21

Spa facilities: 3 individual treatment

rooms, 2 couples therapy rooms,

wet areas, whirlpools, temperature

controlled indoor swimming pool, Yoga

& meditation facilities

Treatment price range: INR 2199 –

INR 7500

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