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Spa La Vie by L’Occitane in Mumbai is more than the city could ever dream. The metro welcomes this calming coliseum with open arms.

In the midst of a concrete jungle in a suburban alley of South Mumbai, stands a marvelous wellness sanctuary with a Mediterranean twist meant to heal the urban soul. The French beauty brand, L’Occitane in its fourth innings in India, brings to the commercial capital of the nation, ‘Spa La Vie’. The uniquely given name connotes living a tranquil life through spa experiences was tactfully picked by Sanghvi Brands (L’Occitane India’s Master Franchisers).  The sprawling 8000 sq. feet spa has not only confirmed to be the city’s largest day spa in the city but has also left no stone unturned with its unique treatments/services served with love.

Spa Mantra takes a peek at Spa La Vie by L’Occitane that radiates luxury and finesse and tells you what’s in store for the city’s discerning spa patrons.

Nouveau Concept

Most spas across the globe try to imbibe ancient Thai, Ayurvedic, Balinese, Japanese or Chinese philosophies. But L’Occitane has embedded a new and unique Mediterranean Concept of wellbeing. The Spa follows a Mediterranean theme and it is executed in the design of the space, the products used and the treatments offered. Every gesture, every ingredient, every ritual is drawn from a page of the L’OCCITANE grand herbarium, a resource of hundreds of essential oils and natural ingredients. The escape begins with scent; from the moment one enters the Spa, the fragrances transport you to Provence.

Darpan Sanghvi, Master Franchisee, L’Occitane Spas in India explains, “With its new concept, the spa hosts refreshing natural products and has an unparalleled sense of understated luxury making it a highly desirable brand; and to add to its goodness, the Provencal fragrances from the products are a delight!” He further said, “We are happ

Although the Sanghvi Brands had already stuck the right chord with the French brand when the first L’Occitane spa debuted in Rajasthan in 2010, the October 2012 launch of Spa La Vie by L’Occitane takes the cake!

Contemporary Designing

Crafted to exude a Mediterranean calm, a collaborative effort by interior designer, Kdnd Atelier and L’Occitane turned Spa La Vie into a peaceful haven. The focus is to give one a feeling of escape and space, which is lacking in a city like Mumbai. It oozes lavishness and modernism in every nook while retaining a balance in its structure and elements.

Since the spa is humongous, it is spread out beautifully across two levels. The lower level is divided into various sections – the reception area, foot spas and manicure lounge strategically dividing the waiting area from it, a pre and post serene relaxation lounge that makes room for 6 relaxation beds, a pantry and an in-house laundry service room. The upper level is led up to by marble stairs lit with yellow lights that beam from the sides. This level consists of seven large treatment rooms – three single, two VIP Couple Suites, an Ayurveda room, and the city’s only heated stone Hammam and Vichy Shower.

Some of the most interesting elements in the spa are a 20ft living Green Wall, double height ceilings, open spaces, generous natural light and use of rich traceable materials to create a Spa experience unlike any spa Mumbai has ever seen before. Italian noche travertine, Danish Marble, traceable materials like wood, water, living green walls make up some of the materials used in the spa. Mediterranean hues with colours of natural materials and stones like the noche travertine make for a serene setting.

Training & Staff Management

Dr. Vijay Aggarwal, Manager Training & Quality Excellence for L’Occitane India explained that the each and every staff member is inducted with rigorous training at their specifically created Academy in Pune, India. To make sure the local staff and therapist follow the L’Occitane protocol a French tutor from their overseas office educates and takes them through the various processes that they would have to adhere too while working with the spa brand and their products. Human Anatomy, physiology, complete description of products and benefits and the various skills and techniques are part of L’Occitane’s syllabus.

Truly French in its service!

Prior to your treatment, one is greeted with a Welcome Ritual of sipping on herbal tea with honey, basil and ginger and then slipping out of your tight shoes into matt slippers. This is followed by a consultation from the spa in-house Dr. Vijay Aggarwal, manager training & quality excellence for L’Occitane on what products would be used pertaining to the skin type and your treatment protocol. The spa experience then takes one on a true journey, sequenced at every step by soothing or energizing aromas. The voyage of the senses continues through gestures, sensorial textures, and relaxing music inspired by Provencal traditions. The Spa is a natural extension of the brand. With respect to authenticity, the spa always prefers hand-performed treatments over machines and traditional massage techniques over technologies.

Strategy and marketing

Spa la Vie by L’OCCITANE offers a limited number of VIP Memberships to the Spa. Member privileges include complimentary Spa treatments every month, access to the private members’ only Hammam, access to members’ only Signature therapies, complimentary Provencal Steam experiences or well-being baths with every treatment, special member previews to new products/treatments, benefits and discounts at all participating L’OCCITANE Spas in India, Hong Kong and Paris and invitations to special L’OCCITANE Spa events, among others.

The spa also urges its clients to have a relaxing day with some of their close friends over a mani-pedi or an elaborate Spa Soiree for 50. Spa la Vie by L’OCCITANE makes the most exclusive setting in Mumbai to bring your friends together over some Spa tastings and Mediterranean pampering.

Socially Responsible Spa

L’OCCITANE goes a step beyond in their commitment to social responsibility. A spa, because it is heavily water oriented, has to limit waste through constant controls and continuous consciousness. “We strive to maintain a green environment. For this reason we select natural materials with traceable origins (and eco-friendly whenever possible) and save energy through controlled use of utilities. With features such our in-house laundry, we ensure you only get the purest linen and a most hygienic experience. This way, L’OCCITANE Spas curbs our impact on the environment,” explicates Sanghvi.

Sanghvi Brands Foresee

Confident Sanghvi believes that the future is bright for L’Occitane in India and we will be seeing more calming retreats like this one in the future soon. He confirms two more wellness sanctuaries in Delhi and at Gurgoan in January and March-April 2013 respectively.

Spa Mantra congratulates the beauty skin care brand L’Occitane and the Sanghvi Brands on their endeavors in producing a successful Mediterranean spa model with a blend of Indian accents that awakens and rejuvenates the body, mind and soul.

Written by  Ayesha Augustine

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Welcome to (the “Site”), a website owned and controlled by C&E Pvt. Ltd (“C&E”, “we”, “us”, or “our”). We operate the Site, and C&E products and services made available through the Site (collectively the “Services”), which make link creation in copied and pasted content effortless to readers and, in certain cases, enables easier searches from copied content. We provide this privacy policy to let you know what information we collect, and how we use it, share it and protect it.

Privacy Practices for Visitors to the Spa Mantra Site

(a) The information we gather and how we use it: The Site is primarily directed to Publishers, although we welcome End Users who want to know more about our Services. We do not collect any PII from End Users through the provision of our services.  When a Publisher signs up for our site, we will collect the Publisher’s e-mail address to enable us to offer the service.  A single e-mail address from the Publisher is the only Personally Identifiable Information (“PII”) that we collect and we do this only to enable login to the site and to enable us to contact the Publishers that use our Services.

(b) Controlling our use of Publisher Login Information: If you have provided your email address when registering for our Site, you may modify that information at any time by visiting your account settings (https://id.C& You can also delete your account at any time. You can opt out of receiving certain email communications from the Site by clicking the “Unsubscribe” link at the bottom of each email.

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With third parties if we have a good faith belief that access, use, or disclosure of such information is reasonably necessary to (a) satisfy applicable law, regulation, legal process or an enforceable governmental request, (b) enforce the applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of C&E, its users or the public as required or permitted by law.

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, the Publisher’s email address may be among the assets transferred.

Privacy Practices for End Users Who Visit Publisher Sites that have C&E Services Installed

We do not collect any PII from End Users who visit Publisher Sites.

We operate the Services, which make link creation in copied and pasted content effortless to readers and, in certain cases, which make searches from copied content easier. When you, an End User, copy content from a Publisher Site and paste it into another document, the Services that have been installed on the Publisher Site may, at the publishers discretion, automatically append a link back to the original content. When you visit a Publisher Site, we collect certain non-personally identifiable information (“Non-PII”) for use on our platform (the “C&E Platform”). We enable our Publishers to use this information via the Platform for analytics purposes, and we also use some of this information to market our products and services to you and those of third parties we believe may be of interest to you as described below.

(a) The information we gather and how we use it:

PII – We do not collect PII from End Users who visit a Publisher Site.

Non-PII – We collect Non-PII through the provision of Services for use on the C&E Platform. For example, when you visit a web page on a Publisher Site, our server logs may collect your Internet Protocol address, browser type, browser language, the date and time you visited that web page, and the web search that landed you on that web page. We may also collect information regarding what content you copy from the Publisher Site. Also, when you visit a Publisher Site, we will place a cookie onto your computer or other device. “Cookies” are small pieces of information that a website sends to your computer’s web browser while you are viewing a website. We use cookies to improve the quality of our Services, including identifying user preferences and interests and identifying user trends. We also use cookies to help advertisers and publishers serve more relevant ads to users.

(b) Controlling our use of your Non-PII: If you don’t want us to (i) enable C&E-generated links in connection with copied content, or (ii) track your Non-PII, you can opt-out by clicking the Opt Out button on this page. You will need to Opt-Out for each browser you use and have cookies enabled.

(c) Information Sharing: We share Non-PII with other companies or individuals as follows:

We use Non-PII to enable us to provide our Services to our Publisher partners. We also use Non-PII to enable advertisers to serve more relevant advertisements to their audience.

We share any information we have with third parties if we have a good faith belief that disclosure of such information is reasonably necessary to (a) satisfy applicable law, regulation, legal process or an enforceable governmental request, (b) enforce the applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of C&E, its End Users or the public as required or permitted by law.

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, we expect that any and all information that we have will be among the assets transferred.

    In addition, we may aggregate your Non-PII with the Non-PII of others and share that aggregated information with third parties without restriction.

Information Security and Retention

We take reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include firewalls and encryption, internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems.

We restrict access to Publisher email addresses to C&E employees, contractors and agents who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations. However, we are unable to guarantee that the security measures we take will not be penetrated or compromised or that your information will remain secure under all circumstances.

We retain records of Publisher email addresses for as long as the Publsher maintains its account.

We retain detailed records of End User activity for a maximum of 90 days. Statistical summaries and data aggregations may be kept for longer periods.


We do not knowingly collect or maintain PII from any individuals – especially individuals who are under 13 years of age, and no part of our Site or Services are designed to attract people under the age of 13. Protecting the privacy of children is very important to us. If we obtain knowledge that a user is under the age of 13, we will take steps to remove that user’s data from our databases.

Links to Other Sites

Our Site and Services contain links to, and allow you to share content on, third party websites and services. The fact that we link to a website or service or allow you to share content on them is not an endorsement, authorization or representation that we are affiliated with that third party, nor is it an endorsement of their privacy or information security policies or practices. This privacy policy applies only as provided in the “Scope” section above. Other websites and services follow different rules regarding the use or disclosure of personal information. We encourage you to read the privacy policies or statements of the other websites you visit.

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The Site and Services are hosted in the United States. If you access the Site or Services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Site or Services, you are transferring your PII (there is no PII associated with services – we need to alter these sentences) to the United States and you consent to that transfer. Additionally, you understand that your PII may be processed in countries (including the United States) where laws regarding processing PII may be less stringent than in your country.

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C&E Pvt. Ltd

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Changes to this Privacy Policy

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If you are not completely satisfied with your purchase, you may be eligible to return the item for a refund.
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Returns policy
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